Friday, August 29, 2008

The Art of Thank You

"Business, like life, is all about how you make people feel. It's that simple, and it's that hard." Danny Meyer

I love this quote! Danny Meyer has created amazing restaurant experiences for his patrons on that premise. Going above and beyond is no longer going above and beyond, it's expected. As business owners it's important to let our customers know that you appreciate their business, especially in this highly competitive market, as well as their referrals and leads.

Whether with a thank you note, gift or token you say you're valued and that can have a lasting impact on your client base. Gift baskets are a great way to thank a customer because they offer a variety of price points, a custom touch and branding opportunities for your business.

A few things to keep in mind when thanking a customer is your client, your time, and your budget. You neither want to under value a gift that makes the client wonder why you bothered or over value it and make them think you took them to the cleaners. A hand written note can do wonders in a world where email is so easy. Finding time to thank a customer is also a challenge. The Original Basket Boutique makes it as easy as a quick email (at any time of day or night) with a budget, who and where its going (phone number please), and a note for the card. Let us save you time by creating and delivering your thank you gifts. A great option that gift baskets offer is the ability to customize your gift to a client you have bonded with. Whether its adding a toy for their child or a favorite chocolate bar OBB creates the gift once it's ordered and can offer the option to make the gift about you and your client... and it doesn't take any more time than an extra line on that email!

Tami Ross
Owner
The Original Basket Boutique
tamir@obbgifts.com

BE ORIGINAL! GIVE ORIGINAL!

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